The introduction of new legislation allowing consumers to exit mobile and broadband contracts in the event of price hikes is a welcome and long-overdue step. For years, customers have faced routine annual increases, often quietly applied and seldom explained, leaving households paying more for the same level of service.
However, while this new move addresses unfair price rises, it fails to tackle an equally serious issue: with providers continuing to charge full price even when their services are down for extended periods. Across the country, customers routinely experience outages lasting hours or even several days, yet no automatic refunds or meaningful compensation are offered.
This situation is unacceptable. It is fundamentally unfair that consumers are expected to honour their contracts in full when providers do not honour theirs. Reliable service is not a luxury; it is an essential utility, particularly for families working from home, students relying on online learning, and older people depending on digital communication.
Mobile and broadband companies have for too long enjoyed strong profits while delivering inconsistent service, placing the burden on customers who often have little choice of an alternative provider. A voluntary refund system is not good enough.
Regulators and the Irish Government must now go further by compelling providers to:
Introduce automatic compensation for outages, without requiring customers to chase refunds.
Publish clear service-level commitments, including timelines for restoring faults.
Be held accountable for persistent service failures, with penalties for repeated non-compliance.
While this new legislation empowers consumers to walk away from unfair price increases, it is only one part of a wider problem. True consumer protection requires not just the right to leave a contract, but assurance that the service being paid for is delivered reliably and responsibly.
It is time to hold mobile and broadband providers to a higher standard. Irish customers deserve no less.
An Garda Síochána is advising all retailers across Tipperary, and further afield, to be extra vigilant following the seizure of 3,695 counterfeit €50 notes in a Dublin 8 operation, with a face-value of €184,750.
The seized notes are now being examined by the Garda National Technical Bureau. While no arrests have yet been made, investigations into organised criminal networks are ongoing.
Key Advice for Retailers: (1) Use the “Feel-Look-Tilt” test to check banknotes. (2) Be alert to customers using large-denomination notes for small purchases, a common tactic used to get real change back. (3) If you suspect a note is fake, retain it safely (don’t return it to the customer), and call your local Garda station. (4) Report any counterfeits immediately, not only €50 notes, but all euro denominations.
Why This Matters: Counterfeit notes can inflict significant losses, especially on smaller businesses. By staying alert and following simple checks, staff can help prevent fraud and protect both their business and customers.
For the benefit of the ordinary man in the street, what exactly is the EU–Mercosur deal?
The EU–Mercosur deal is a major trade agreement between the European Union and four South American countries, namely Brazil, Argentina, Paraguay and Uruguay(known together as Mercosur).
Its main purpose is to make trade between the two regions easier by: (1) Cutting or removing many tariffs (import taxes) on goods going both ways. (2) Opening up markets for EU cars, machinery, medicines and services in South America. (3) Giving Mercosur countries more access to the EU for products like beef, poultry, sugar and other agricultural goods. (4) Setting common rules on things like food safety, intellectual property, and government contracts, including environment and labour commitments, though critics say these may not be strong enough.
Supporterssay: It will boost trade and strengthen EU ties with South America. Opponents, especially Irish farmers, say: It will bring in cheaper agricultural imports produced under lower standards, thus harming rural economies, and could indirectly increase deforestation in South America.
The EU–Mercosur Agreement, now entering a contentious ratification phase across the European Union, represents one of the most far-reaching trade deals negotiated by the EU in decades. While the agreement promises tariff reductions, expanded market access and strategic benefits in South America, it also presents serious risks for Ireland’s agricultural sector, its environmental standards and long-term rural sustainability. For these reasons, Ireland is justified in maintaining a cautious, and in many respects critical, stance as the ratification process unfolds.
Politically, the agreement remains highly unstable. The European Parliament is deeply divided, with recent votes showing only a narrow margin between supporters and opponents. Key member states, including France, Poland, Austria, the Netherlands and Italy, have already expressed strong reservations. The European Commission has attempted to push the process forward, but the fact that ratification was paused earlier this year reflects the scale of political tension surrounding the deal. Ireland is far from isolated in its concerns.
From an Irish perspective, the most immediate threat arises in agriculture. The agreement would grant substantial additional market access for South American beef, poultry and sugar into the European Union. Even with quota limits, the increased volume of imports would land directly into the most sensitive areas of Irish farm production, particularly beef. Irish farmers compete in one of the most regulated, high-cost and environmentally scrutinised agricultural systems in the world. Allowing cheaper imports produced under lower labour, welfare and environmental standards risks undermining the viability of family farms that form the backbone of rural Ireland. The European Commission has floated an “emergency brake” to reimpose tariffs if imports surge, but farmers’ organisations in Ireland are unconvinced that such mechanisms would be swift, robust or transparent enough to prevent serious market disruption.
Environmental concerns deepen this opposition. Ireland, like all EU member states, is bound by stringent climate and biodiversity targets. Yet the Mercosur bloc includes regions facing chronic deforestation pressures, particularly in Brazil and parts of the Amazon basin. Critics fear that increased export incentives for beef, soy and other commodities could accelerate land-use change in sensitive ecosystems. Although the agreement contains sustainability clauses linked to the Paris Agreement, enforcement mechanisms remain weak. It would be inconsistent for Ireland, already struggling to meet its own climate commitments, to endorse a trade deal that may indirectly contribute to global environmental degradation.
A further issue is regulatory asymmetry. The EU maintains some of the highest standards in the world regarding food safety, traceability and animal welfare. While the agreement requires Mercosur exporters to meet EU standards at the border, there is limited assurance that production systems on the ground will adhere to equivalent requirements. This raises real concerns about fair competition and consumer confidence. Irish farmers and processors, who invest heavily in compliance, would face competitors who do not operate under the same regulatory burdens.
Ireland also has legitimate procedural concerns. The decision by some in the European Parliament to challenge the structure of the agreement before the Court of Justice highlights unresolved questions about democratic scrutiny. Attempts to rush ratification without adequate debate risk eroding public trust in EU trade policy at a time when transparency is essential.
Finally, the strategic argument advanced by the European Commission, that the deal is needed to diversify trade and secure access to raw materials, does not outweigh the potential social and economic consequences for Ireland’s rural communities. Diversification is important, but not at the expense of domestic sectors that have already absorbed significant pressures from climate policy, volatile markets and rising production costs.
For all these reasons, economic, environmental, regulatory and democratic, Ireland is justified in maintaining a firm, evidence-based opposition to the EU–Mercosur Agreement in its current form. Any trade deal of such scale must protect the interests of Irish farmers, uphold the integrity of EU environmental commitments and ensure equal standards for all producers supplying the European market. Until those conditions are met, Ireland’s stance is both prudent and necessary.
The Thurles Branch of St Vincent de Paul will hold their annual Church Gate Collection on the weekend of the 29th & 30th of this month, November 2025, at all the Churches in the Thurles parish.
Note Please: All donations, however small, will be greatly welcome thus enabling them to help families struggling at this time of year.
Calls Grow For Proper River Suir Maintenance As New Thurles Looped Walk Funding Announced.
The announcement of €447,300 in funding to advance the long-planned 5km looped walk in Thurles has been met with cautious local optimism, tempered by renewed frustration over the ongoing flooding of existing walkways, attributed to years of inadequate maintenance of the River Suir.
Unserviceable river walkway from Emmet Street to rear of Thurles Shopping Centre. Pic: G. Willoughby.
The funding, secured through Thurles Lions Club as part of a wider €16.5 million national outdoor recreation investment, will facilitate the extension of the walking route from Thurles town centre along the N62 to the Lady’s Well stile entrance, before continuing via the Lady’s Well path and linking onto Mill Road. Local residents along Mill Road have already agreed to land access, enabling Tipperary County Council to progress plans for this new 1.8-metre concrete footpath, including boundary works, signage, landscaping and native hedging.
Unserviceable river walkway at rear of Thurles Shopping Centre and Lidl due to severe flooding. Pic: G. Willoughby.
The development has been broadly welcomed as a long-overdue safety upgrade on a corridor where pedestrian access has long been compromised by traffic and poor parking provision. Community groups note that, once completed, the upgraded route will deliver a safe, attractive town-to-country walking loop, encouraging recreation and improving local amenity.
However, the news arrives against a backdrop of persistent flooding on existing riverbank walkways in Thurles, flooding that residents argue is entirely avoidable.
Community members say the situation amounts to “putting the cart before the horse”, with recreational works prioritised ahead of essential river management. They warn that unless long-overdue maintenance of the River Suir is carried out, future flooding will continue to undermine the value of new infrastructure and pose an ongoing hazard to walkers.
Trees permitted to grow in the riverbed catch floating cans, bottles and other debris, making the area unsightly. Pic: G. Willoughby.
Despite repeated warnings over a 13 year period, the River Suir, passing through Thurles has not received the maintenance required to prevent blockages and overflow. Earlier interventions focused instead on laying new tarmacadam surfaces along the riverbank just to use up funding intended for another failed project, rather than addressing the condition of the river channel itself. Those walkways now remain submerged following recent rainfall, highlighting what locals describe as a pattern of neglect and misplaced priorities, by both Tipperary County Council and Thurles Municipal District.
Residents question whether such future works, if and when eventually carried out, can proceed without damaging the same recently-laid footpaths that hug the river’s edge.
As the looped walk extension moves into detailed design and construction phases, local observers argue that investment in recreational infrastructure cannot continue to run ahead of essential river maintenance. Without addressing long-standing Suir management issues, they contend, further flooding is inevitable, undermining both public safety and the value of this significant new funding.
For now, while the community welcomes progress on the long-awaited 5km loop, many stress that meaningful improvement in local amenity depends on tackling the river itself, not just the paths that run alongside it.
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.AcceptRead More
Privacy & Cookies Policy
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Recent Comments