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The introduction of new legislation allowing consumers to exit mobile and broadband contracts in the event of price hikes is a welcome and long-overdue step. For years, customers have faced routine annual increases, often quietly applied and seldom explained, leaving households paying more for the same level of service.
However, while this new move addresses unfair price rises, it fails to tackle an equally serious issue: with providers continuing to charge full price even when their services are down for extended periods. Across the country, customers routinely experience outages lasting hours or even several days, yet no automatic refunds or meaningful compensation are offered.
This situation is unacceptable. It is fundamentally unfair that consumers are expected to honour their contracts in full when providers do not honour theirs. Reliable service is not a luxury; it is an essential utility, particularly for families working from home, students relying on online learning, and older people depending on digital communication.
Mobile and broadband companies have for too long enjoyed strong profits while delivering inconsistent service, placing the burden on customers who often have little choice of an alternative provider. A voluntary refund system is not good enough.
Regulators and the Irish Government must now go further by compelling providers to:
- Introduce automatic compensation for outages, without requiring customers to chase refunds.
- Publish clear service-level commitments, including timelines for restoring faults.
- Be held accountable for persistent service failures, with penalties for repeated non-compliance.
While this new legislation empowers consumers to walk away from unfair price increases, it is only one part of a wider problem. True consumer protection requires not just the right to leave a contract, but assurance that the service being paid for is delivered reliably and responsibly.
It is time to hold mobile and broadband providers to a higher standard. Irish customers deserve no less.
Public Warning Issued Over the old ‘Family Member’ Text Messaging Scam occurring in Co. Tipperary today.
Gardaí are warning members of the public to be on alert following an increase in fraudulent text messages, “See picture here on right”, same claiming to be from a son or daughter in need of assistance.
In these scams, recipients are urged to save a number and begin messaging, believing they are communicating with their child. The exchanges are designed to extract personal information and build trust. Before long, the victim is asked to send a small sum of money, typically around €20, with further attempts made to obtain additional funds and sensitive details.
Gardaí are advising the public that, if they receive any such message, they should block the number, report it, and not respond under any circumstances.
Recall of a batch of Dunnes Stores Organic Porridge Oats due to possible presence of clear plastic pellets.
Alert Summary dated Tuesday, November 25th, 2025.
Category 1: For Action
Alert Notification: 2025.65
Product Identification: Dunnes Store Organic Porridge Oats; pack size: 1 kg
Batch Code: 5284 FI; time stamped between 06:00 and 12:00; best before 11/10/2026
Country Of Origin: United Kingdom
Message:
The above batch of Dunnes Stores Organic Porridge Oats is being recalled due to the possible presence of clear plastic pellets.
Recall notices will be displayed at point-of-sale.
Action Required: Manufacturers, Wholesalers, Distributors, Caterers & Retailers:
Retailers: Same are requested to remove the implicated batch from sale and display a recall notice at point-of-sale.
Consumers: Consumers are advised not to eat the implicated batch.
It was with great sadness that we learned of the death, today Monday 24th November 2025 of Mr John Egan, Coolaun, Borrisoleigh, Thurles, Co. Tipperary.
Pre-deceased by his parents Edward and Margaret and recently deceased son-in-law Stan; Mr Egan passed away peacefully, while in the care of staff at Nenagh General Hospital, Nenagh, North Co. Tipperary.
His passing is most deeply regretted, sadly missed and lovingly remembered by his sorrowing family; loving daughters Avril and Nicola, his grandson Milo, sister Anna, extended relatives, neighbours and a wide circle of friends.
Requiescat in Pace.
Funeral Arrangements.
The earthly remains of Mr Egan will repose at Kennedy’s Funeral Home, Castlequarter, Borrisoleigh, Thurles, (Eircode E41 VX81), on tomorrow evening Wednesday, November 26th, from 6:00pm until 8:00pm, before being received into the nearby Church of the Sacred Heart, Pallas Street, Borrisoleigh, Thurles.
Requiem Mass will be offered for Mr Egan on Thursday morning, November 27th, at 11:00am, followed by interment, immediately afterwards, in St. Brigid’s Cemetery, Upper Main Street, Borrisoleigh, Thurles, Co. Tipperary.
For those persons who would wish to attend Requiem Mass for Mr Egan, but for reasons cannot, same can be viewed streamed live online, HERE.
The extended Egan family wish to express their appreciation for your understanding at this difficult time, and have made arrangements for those persons wishing to send messages of condolence, to use the link shown HERE.
Ar dheis Dé go raibh a anam dílis.
A 67-year-old former Defence Forces member has pleaded not guilty to the murder of his long-time friend and retired army Captain, Mr Patrick O’Mahony, who was found shot dead at his home in Castlemaine, Co. Kerry, in February of 2024.
Mr Thomas Carroll, of Brookway, Clonmel, Co. Tipperary, entered the plea at the Central Criminal Court in Limerick, where a jury of nine men and three women has been sworn in.
Opening the prosecution case, Mr Dean Kelly SC said Mr O’Mahony, aged 84, was a respected firearms dealer and former FCA and Defence Forces member, who retired as a Captain with an exemplary record. He had been widowed three months before his death.
The court heard that Mr Carroll, also a retired soldier with an excellent service record, travelled from Co. Tipperary to visit Mr O’Mahony for the weekend. The two men socialised together on the Friday and Saturday.
Mr Kelly said Mr Carroll contacted Mr O’Mahony’s son early on the Sunday morning claiming his father had suffered a fall. However, a post mortem later confirmed Mr O’Mahony died from a single close-range gunshot wound, thus prompting a murder investigation.
The prosecution alleges that events between the two friends “took a foul turn” and that Mr Carroll pointed a handgun at Mr O’Mahony with intent to kill or cause serious harm. It is further alleged that Mr Carroll’s account of a fall was “self-serving”.
The trial is ongoing.
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