Allergy Alert Notification: 2025.A16. Allergen: Cereals containing gluten. Product Identification: Matt Reilly Cakes Iced Jam Bakes, pack size: 320g. Batch Code: All batches and all best before dates that have “flour” in the ingredients listed without emphasising the allergen. Country Of Origin: Ireland.
Message: Wheat (cereals containing gluten) is not declared on the ingredients list of Matt Reilly Cakes Iced Jam Bakes. This may make the product unsafe for consumers who are allergic to or intolerant of cereals containing gluten (wheat), and, therefore, theseconsumers should not eat the product. The affected batches are being recalled.
FSAI Remind Food Businesses to Comply with Food Safety Practices for Chilled & Frozen Coated Poultry Products.
The Food Safety Authority of Ireland (FSAI) is reminding food businesses, including manufacturers, wholesalers, and retailers to ensure that robust food safety management systems are in place for the production and supply of chilled and frozen coated poultry products placed on the Irish market. It is further directing manufacturers to ensure that chilled and frozen coated poultry products include appropriate cooking instructions and are clearly labelled as non-ready-to-eat.
The FSAI is also recommending that consumers undertake the following actions when preparing chilled and frozen coated poultry products:
Cook thoroughly: Always follow the cooking instructions on the packaging and ensure that the food is cooked thoroughly, the internal temperature at the core of the food (this is the thickest part of the food) must be 75°C or higher.
Practice good hygiene: Wash hands thoroughly with soap and water before and after handling raw poultry and clean all food contact surfaces and utensils with hot, soapy water after use.
Store safely: Keep products at the appropriate temperature as indicated on the label.
This reminder and advice follows findings from a national microbiological survey*, conducted in 2022, of 382 chilled and frozen coated poultry products, which detected the presence of Salmonella Infantis in five products placed on the Irish market. The bacterium was detected in chicken goujons, fillets, and balls, including raw, partially cooked, and fully pre-cooked items. Food safety risk management actions were taken to reduce the risk presented to consumer health.
Salmonella is a bacterium that poses a significant health risk if products are not cooked or handled properly. It is among the leading global causes of foodborne illnesses. As the survey findings indicated that imported poultry was a possible cause of contamination, the FSAI is reiterating to manufacturers that they must ensure stringent controls across the entire food supply chain. This includes full traceability of all raw materials used in the production of chilled and frozen coated poultry products and that they must comply with the legal microbiological requirements associated with using raw poultry to make these products. Consumers are also strongly advised to ensure that all food safety practices are strictly followed when preparing and cooking non-ready-to-eat, chilled and frozen coated poultry products, to minimise the risk of contamination.Commenting on the findings of the survey, Mr Greg Dempsey, (Chief Executive, FSAI), highlighted the critical role of strict food safety controls and providing clear guidelines to consumers by the manufacturers. He stated: “The survey findings emphasise the importance of manufacturers and food businesses adhering to and fulfilling their legal food safety responsibilities. It is incumbent upon those sourcing and providing these products to have the requisite checks and balances in place to minimise the risk of contamination and possible threat to consumer health. While the prevalence of Salmonella contamination stands at 1.3% of the overall sample size, it remains the case that all food businesses and manufacturers must continue to be vigilant, follow best practice at all times and safeguard each point along the food chain. Manufacturers must ensure that they provide clear guidelines to consumers on the food label. We are aware from previous research findings that many consumers do not strictly follow cooking guidelines or maintain proper hygiene practices when handling chilled and frozen coated poultry products. Consumers have an important role to play and they need to follow the cooking instructions on the food label, wash their hands before and after handling these products and also store them at the correct temperature. These frozen and chilled coated poultry products can often be raw products and the same food safety practices should be applied in the context of handling, cooking, and storing them as we do with a raw chicken fillet or raw whole chicken, for example,” concluded Mr Dempsey.
*From 2018 to 2020, a multi-country outbreak of Salmonella Enteritidis infections was caused by the consumption of frozen breaded poultry products in the European Union/European Economic Area (EU/EEA) and the United Kingdom (UK) (ECDC-EFSA, 2021). On the basis of this outbreak, a national microbiological survey was undertaken by the FSAI, in conjunction with the National Environmental Health Service and official food microbiology laboratories of the HSE, to gain a better understanding of the microbiological quality of chilled and frozen coated poultry meat preparations and poultry meat products intended to be eaten cooked. Between 5 September and 28 November 2022, 382 samples were collected by Environmental Health Officers of the HSE for this national microbiological survey from wholesalers, distributors, retailers, and caterers from the food service sector. Samples were taken from retail (247), wholesale and distribution (20) and food services (32).
View Microbiological Survey of Chilled and Frozen Coated Chicken HERE.
Food Safety Authority of Ireland warn of undeclared peanut in Sofra Potato Chips Seasoning.
Alert Summary dated Thursday, April 24th 2025.
Allergy Alert Notification: 2025.A15. Allergen: Peanut. Product Identification: Sofra Potato Chips Seasoning; pack size: 100 g. Batch Code: All lot numbers; all best before dates
Message: Sofra Potato Chips Seasoning contains peanut which is not declared in the list of ingredients. This may make this product unsafe for consumers who are allergic to or intolerant of peanuts, and therefore, these consumers should not eat this product.
Food Safety Authority of Ireland warn of wheat in batches of Poco Loco 8 Tortillas Original, same not labelled in English.
Allergy Alert Notification: 2025.A14 Allergen: Cereals containing gluten Product Identification: Please see table below. Batch Code: Please see table below. Country Of Origin: Belgium
Message: The ingredients in the below batches of Poco Loco 8 Tortillas Original are not labelled in English. The implicated batches contain cereal containing gluten (wheat). This may make these batches unsafe for consumers who are allergic to or intolerant of cereals containing gluten (wheat), and therefore, these consumers should not eat the implicated batches.
A total of 8,596 complaints and queries were handled by the Food Safety Authority of Ireland’s (FSAI) Advice Line in 2024. Announcing details today of the complaints and queries last year, the FSAI stated that there were 4,996 complaints from consumers, with 32% of complaints relating to unfit food and 29% to suspected food poisoning.
Overall, the 4,996 consumer complaints in 2024 represented a 13.7% increase compared to the previous year with 4,395 complaints. The figures reflect an overall upwards trend over the past decade. All complaints received by the FSAI in 2024 were followed up and investigated by food inspectors throughout the country.
Unfit food, which is food that is not safe to eat, was the most frequently reported complaint in 2024. Unfit food also includes contamination with a foreign object. Commonly reported foreign objects in food included: plastic; insects/spiders; hairs; glass; metal; and stones.
Examples of some of the complaints include a large piece of rubber in a protein bar; a dead spider in a loaf of brown bread; a piece of glass in a chicken breast; a pack of muesli full of maggots; a toothpick in a bag of chips; a metal pin in pre-packed prawns; a piece of plastic in a milkshake; a metal nail in a takeaway meal; a snail in a box of grapes; a live insect in a burrito bowl; and a large piece of metal in a chocolate biscuit. Other complaints regarding unfit food cited undercooked meats; food served cold when it should be hot; and foods with “off” tastes or smells.
The second most frequently reported category related to reports of suspected food poisoning making up 29% of the total complaints in 2024. This was an increase on the 23.3% of food poisoning complaints in 2023.
The third most frequently reported category related to poor hygiene standards with reports of rodents spotted in businesses; staff not wearing appropriate clothing; poor personal hygiene with staff openly coughing and sneezing; staff not washing hands and handling food and money with the same gloves; excessive flies and insects spotted in food businesses; generally unclean premises; food not being stored correctly with fridges and freezers not cold enough; and food being stored in boxes on floors.
The breakdown of all complaints are as follows:
Unfit food: 1,597
Suspect food poisoning: 1,449
Hygiene standards: 1,289
Labelling: 169
Others: 156
Allergen Information: 155
Unregistered food business: 81
Mr Greg Dempsey(Chief Executive, FSAI), stressed the importance of making complaints to the FSAI, so that any food safety issues can be addressed. “We welcome consumers and food businesses contacting us via our Advice Line. People reporting inappropriate and unsafe food and practices is vitally important and is an essential component, supporting the work of the food inspectorate to ensure the highest standards and quality across the food chain. The year-on-year increase in complaints to the Advice Line reflects an increased awareness among consumers of the importance of food safety and also demonstrates their zero-tolerance approach when it comes to poor food safety and hygiene standards in food products and in food premises,” said Mr Dempsey.
“Food businesses have a legal obligation to provide safe food and it is vital that food businesses ensure they adhere to the legislation at all times. The FSAI Advice Line, supported by a comprehensive website and learning portal, are important resources for the food industry, and we encourage all food business operators to avail of these free and accessible tools,” added Mr Dempsey.
The FSAI Advice Line also offers advice and information. During 2024, there were 3,600 queries from people working in the food industry, including caterers, food manufacturers, retailers; and others. Popular topics included: how to start a food business; food labelling information; best practice in food businesses; food safety training and several others.
The FSAI Advice Line is contactable through our online complaint form ‘makeitbetter’ or through our online query form. The FSAI Instagram, Facebook and X pages are also resources with up-to-the-minute information in relation to food safety:www.facebook.com/FSAI and @FSAIinfo.
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