CCPC Issues Urgent Safety Alert for 114,000 Tucson Heating Pumps Posing Electrocution Risk.
The Competition and Consumer Protection Commission (CCPC) has today issued an urgent safety alert concerning approximately 114,000 Tucson heating system pumps installed in Irish homes, which may present a serious risk of electrocution.
The affected models are Tucson 5m, 6m and 8m circulating pumps manufactured between 2017 and 2024.
An investigation by the CCPC, following a referral from the Health and Safety Authority (HSA), found that the mains cable on these pumps can be connected in reverse, allowing the live pin to connect to the earth pin. This electrical fault poses a significant risk of electric shock to anyone handling the unit.
This is one of the largest and most serious product safety alerts ever issued by the CCPC.
Consumers are advised that they may continue using their heating systems as normal but must not touch or attempt to service, disconnect, or adjust the affected pumps.
The manufacturer, Tucson Pumps, has launched a nationwide replacement programme. Consumers with affected products can have their pump replaced free of charge by an approved Tucson technician or service agent.
Mr Patrick Kenny of the CCPC urged all households and tradespeople to check heating systems installed or serviced within the last eight years.
“Check your heating system very carefully – do not touch the pump. Look for the Tucson brand, locate the serial number, and check it against the list on CCPC.ie,” Mr Kenny said.
“If your pump is affected, Tucson will replace it for free through an approved service technician.”
The CCPC is also appealing to retailers and tradespeople to take immediate action.
“Anyone working on heating systems must be fully aware of the serious risk posed by these pumps. Retailers should check their stock and cease the sale of affected units immediately,” the Commission stated.
Consumers can find the pump’s serial number on the front of the unit and verify it via CCPC.ie, tucsonpumps.ie, or by calling TEL: 01 842 6255.
Serial numbers beginning with any of the following indicate that the pump must be replaced:
S/N A, S/N B, S/N C, S/N D44 or earlier, S/N 2017, S/N 2018, S/N 2019, or S/N 2020.
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