CareDoc-HSE Dispute Resolved Following Mediation.

CareDoc-HSE dispute resolved following mediation; out-of-hours services expected to return to normal across South Tipperary

The Department of Health has confirmed that the issues between CareDoc and the HSE, which were the subject of mediation on Thursday, 18 December 2025, have been resolved by agreement.

In a statement, the Minister for Health said the agreement “should create the conditions” for CareDoc, as the employer, to address staff concerns and make the appropriate remuneration payments, with the aim of bringing the current industrial action to an end. The Minister also noted the importance of these services for patients in the South East, including those relying on out-of-hours GP services and Community Intervention Teams.

Impact in South Tipperary.
The dispute had led to significant disruption to CareDoc operations across the region, including South Tipperary, with services such as GP out-of-hours and related supports impacted during the industrial action.
In South Tipperary, CareDoc operates treatment centres including Clonmel (The County Clinic, Western Road), Cashel (Cashel Health Centre, Lower Green) and Tipperary Town (St Vincent’s Hospital).

Service status and next steps.
Local reporting indicated that CareDoc out-of-hours GP services were due to resume as normal from 6:00pm following the stoppage, subject to confirmation locally.
Separately, it was reported that the INMO received a formal offer late on Thursday and that strike action was suspended at midnight, while noting that decisions on planned strike dates over the following fortnight were still pending clarification and member consultation.

Patient information (South Tipperary).
CareDoc’s GP out-of-hours service is by appointment only (no walk-in service). Patients are advised to contact the service via their GP’s out-of-hours message or the relevant CareDoc contact number, where calls are triaged by a nurse and patients are advised on next steps.
As always, in a medical emergency, patients should Tel: 112 or 999 or attend the nearest Emergency Department.