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UPC Broadband Totally Unreliable In Thurles – Again

Yes it’s happening again folks; people in Thurles are finding that their UPC Broadband service has become totally unreliable once again. We here on Thurles Information have received several complaints from people experiencing broadband connection difficulties within the past few days.

Many complain they cannot access certain websites for no apparent reason and have noted that broadband service drop-outs and slow connection speeds keep occurring on and off since last Wednesday. Something definitely has occurred to cause this in the town and the situation does not seem to be getting fixed.

To help we would like fellow UPC customers in Thurles (Those who can access us on-line that is) to do a simple Broadband Speed Test (Right Click latter link and choose; “Open in a new window“) then check your speed test results against the package you are paying for currently.

It will be interesting to see results from around Thurles and perhaps by participating in this and a phone call or two, we can look forward to obtaining a reasonable service from UPC, sometime in the near future.

My download speed presently is a ridiculous 0.65 Mbps, while I pay for 60.00 Mbps. While UPC may feel they are quote; “Exciting New Customers” presently, trust me when I say they will not, as they now claim, be “Accelerating Economic Growth” here in Thurles with their current service.

One cannot help but wonder if our friends installing water metres have had some impact on this service, after all UPC, from the beginning, were never very careful where they placed their cables.

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2 comments to UPC Broadband Totally Unreliable In Thurles – Again

  • Chris

    Try boards.ie George. They have a Talk to UPC section http://www.boards.ie/ttforum/1546 link them to this page.

  • George Willoughby

    Thanks Chris. UPC had the whole Thurles area knocked out on Saturday last from 10.00am until 5.30pm. Those of us foolish enough to have bought into their full package were left without Phones, TV and Broadband. People on 120 Mbps packages are still only getting 50 Mbps Download speeds and yes they are CAT 5e cable connected to their modems. First half hour of World Cup lost and since then TV signal now drops intermittently from 11.00pm to midnight. Time I feel to get the Dolby Digital Box !

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